Re:amaze: pricing, plans and alternatives
Re:amaze is a helpdesk and live chat tool for online stores, priced mainly per team member, with an AI Agent included up to a set number of resolutions. It is a GoDaddy property.
Basic, Pro and Plus are priced per team member per month ($26/$44/$62 billed annually). Starter is $59/mo flat for unlimited team members, capped at 500 responded conversations/mo. Extra AI resolutions $0.85 each.
Best for
Small, fixed support teams that want predictable per-seat pricing.
Watch out for
Per-seat pricing grows with team size, and AI Agent resolutions beyond the included amount cost $0.85 each.
What Re:amaze does
- Shared inbox for customer conversations
- Per-seat plans plus a flat Starter plan for unlimited team members
- AI Agent with included resolutions per user
- 14-day trial with all Plus features
Re:amaze pricing
| Plan | Price | Notes |
|---|---|---|
| Basic | $29/mo | Per team member |
| Pro | $49/mo | Per team member |
| Plus | $69/mo | Per team member |
| Starter | $59/mo | Flat, unlimited team members, 500 conversations/mo |
Re:amaze alternatives
Other support tools Scout tracks, with the same facts side by side.
| Tool | Paid from | Free plan | Free trial |
|---|---|---|---|
| Re:amaze | $29/mo | ||
| eDeskeDeskSupporteDesk is a helpdesk for online sellers that pulls messages from web stores and marketplaces such as Amazon, eBay and TikTok Shop into one workspace. Paid from $55/mo, 14-day trial.Click for Scout's full analysis | $55/mo | ||
| FreshdeskFreshdeskSupportFreshdesk, from Freshworks, is a ticketing helpdesk with a shared inbox, customer portal and knowledge base. Paid from $19/mo, 14-day trial.Click for Scout's full analysis | $19/mo | ||
| GorgiasGorgiasSupportGorgias is a customer support helpdesk built for Shopify stores, bringing support tickets into one place with order data. Paid from $10/mo, 7-day trial.Click for Scout's full analysis | $10/mo | ||
| Help ScoutHelp ScoutSupportHelp Scout is a shared inbox and help center tool that keeps support feeling like email for both the team and the customer. Free plan, paid from $25/mo, 15-day trial.Click for Scout's full analysis | $25/mo | ||
| IntercomIntercomSupportIntercom is a customer service platform built around its Fin AI agent, a Messenger chat widget, a shared inbox and a help center. Paid from $39/mo, 14-day trial.Click for Scout's full analysis | $39/mo | ||
| RichpanelRichpanelSupportRichpanel is a helpdesk built for ecommerce brands where AI agents and human agents work in one inbox. Paid from $119/mo, 14-day trial.Click for Scout's full analysis | $119/mo | ||
| ZendeskZendeskSupportZendesk is a customer service platform that puts email tickets, chat, messaging and phone support in one place. Paid from $25/mo, 14-day trial.Click for Scout's full analysis | $25/mo |
Where Scout covers Re:amaze
- Best Helpdesk for Shopify Stores in 2026
- Gorgias Alternatives: 5 Helpdesks Worth a Look for Shopify Stores
- Tidio Review: Pricing, AI Features and Who It's For
How we checked
Every fact on this page comes from Re:amaze's own website, help center or Shopify App Store listing. We list what we read below. Prices and plans change often, so confirm on Re:amaze's pricing page before you buy.