Loop Returns: pricing, plans and alternatives
Loop is a returns and exchanges platform for Shopify brands. Shoppers use a return portal to swap for another item, take store credit or get a refund, and Loop handles labels, approvals and policies. It is aimed at established brands with steady order volume rather than brand-new stores.
Returns plan is '$340+/month' and includes up to 1,000 returns; higher volumes are quoted. Checkout+ is free software paid for by an optional shopper fee at checkout, but Loop says not every merchant qualifies (Shopify listing: 5k+ annual orders).
Best for
Growing Shopify brands with real return volume that want to turn refunds into exchanges.
Watch out for
The paid Returns plan starts at $340 a month, and the free Checkout+ option needs 5,000+ annual orders, so very small stores may not qualify for either.
What Loop Returns does
- Self-service return portal with exchanges, store credit, gift cards and refunds
- Instant Exchange and Shop Now flows that steer refunds toward new orders
- Automated approvals, return rules, blocklists and fraud prevention
- Checkout+, an opt-in shopper fee at checkout that pays for return shipping
- Integrations with Shopify POS, Shopify Flow, Klaviyo, Gorgias, NetSuite and ShipHero
Loop Returns pricing
| Plan | Price | Notes |
|---|---|---|
| Checkout+ | Free | Free for eligible brands (5k+ annual orders); shopper-paid fee covers return labels |
| Returns | $340/mo | Starting price; up to 1,000 returns/month, Instant Exchange, Shop Now, bonus credit, fraud prevention |
| Loop Core Tracking | Custom | Price not listed; demo required |
Loop Returns alternatives
Other shipping and returns tools Scout tracks, with the same facts side by side.
| Tool | Paid from | Free plan | Free trial |
|---|---|---|---|
| Loop Returns | $340/mo | ||
| AfterShip Order TrackingAfterShip Order TrackingShipping and returnsAfterShip Order Tracking pulls shipment updates from more than 1,100 carriers into one dashboard and gives shoppers a branded tracking page. Free plan, paid from $11/mo, 7-day trial.Click for Scout's full analysis | $11/mo | ||
| CWILL Order TrackingCWILL Order TrackingShipping and returnsCWILL Order Tracking, formerly ParcelPanel (and later ParcelWILL), adds a branded order tracking page and automatic shipping notifications to Shopify stores. Free plan, paid from $11/mo, 7-day trial.Click for Scout's full analysis | $11/mo | ||
| RouteRouteShipping and returnsRoute offers package protection that shoppers can add at checkout, plus branded order tracking, returns and cash-back rewards. Free plan, paid from $0/mo.Click for Scout's full analysis | $0/mo | ||
| ShippoShippoShipping and returnsShippo lets stores buy discounted shipping labels from USPS, UPS, FedEx, DHL Express and other carriers, sync orders from their sales channels and print labels in bulk. Free plan, paid from $19/mo, 30-day trial.Click for Scout's full analysis | $19/mo | ||
| ShipStationShipStationShipping and returnsShipStation is shipping software that pulls orders from your stores and marketplaces into one place so you can compare carrier rates and print labels in bulk. Paid from $14.99/mo, 30-day trial.Click for Scout's full analysis | $14.99/mo |
Where Scout covers Loop Returns
How we checked
Every fact on this page comes from Loop Returns's own website, help center or Shopify App Store listing. We list what we read below. Prices and plans change often, so confirm on Loop Returns's pricing page before you buy.